Reporting a crime: the police report, the daily record, and why 1155 matters
Facts verified · 2026-07-11
Crimes are reported to the police station covering the place where the offence happened — that station's inquiry officer (phanakngan sopsuan) owns the case, and the Tourist Police cannot move it elsewhere. What the Tourist Police (hotline 1155, 24 hours) do supply is what foreigners usually lack at a Thai station: translation assistance, mediation in tourist disputes, and an escort into the system. In heavy tourist areas they have their own stations and will accompany you to the local station where needed.
The distinction forum posts constantly blur: Thai stations record things two ways. A daily-record entry (long banthuek prajam wan) is just an official memo — it is exactly what you need as evidence for insurance, a lost passport or a stolen phone, and it is often all the officer will offer. A formal criminal complaint (rong thuk) is different: it asks the state to investigate and prosecute. If you actually want the offender pursued, say so explicitly and make sure you leave with a case reference, not just a memo. Before signing anything, check names, dates and item descriptions — the document is usually in Thai and errors surface later at your embassy or insurer. Ask for a certified copy on the spot; insurers will not accept your photo of the officer's screen.
For online scams and other technology crime, the Royal Thai Police run a dedicated online-reporting centre at thaipoliceonline.com, which is the correct channel rather than your local station.
Legal basis
Criminal Procedure Code of Thailand (complaint/rong thuk and inquiry provisions)
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Thailand also operates the AOC 1441 anti-online-scam hotline (Ministry of Digital Economy and Society) which can coordinate account freezes with banks — its procedures are evolving, so verify current scope before relying on it.
General information, not legal advice. Laws and practice change; for a decision that matters, confirm with the authority named in the sources or a licensed professional.